Note, all ticket sales are fulfilled by TIFF and not TSAFF. For ticket support, please call 1-888-599-8433.
Once you have visited the TSAFF TICKETING PORTAL, follow the below instructions to help with purchasing your tickets.
1. SELECTING TSAFF TICKET OPTIONS
1.1 DESELECT the “Select All” checkbox at the top of the page (see image below)
1.2 RESELECT the checkbox at the bottom of the selection, called “2018 Toronto South African Film Festival” (see image below).
1.3 The TSAFF 2018 film options are now visible and you can make your preferred choices.
2. ADDING TICKETS TO YOUR CART
2.1 You will need to create an account, by clicking ‘log in’ on the top right-hand side of the screen. (see image below). If you created an account last year, please proceed directly to logging into your account, go to step 2.3.
2.2 Follow the prompts, choose a password and then log in to your account.
2.3 Once you are inside the ticketing portal, choose your film option by clicking ‘continue’. (example below)
2.4 Your ticket selection will show (see image below) and you will need to choose the number of tickets and your preferred seating option. Once complete, click ‘find seats’.
2.5 You will be presented with your seating options (see image below). Click ‘add to cart’ to move to the next step.
2.6 Choose your delivery method ie how you want your tickets delivered. Click on the ‘add to cart’ button to go the next page.
3. PAYING FOR YOUR TICKETS
3.1 Check you are happy with the ticket selection, select your payment option, add in your credit card details and click ‘next step’ (you will not be charged at this point).
3.2 Final review of your chosen tickets. Click ‘submit order’ to place your order. The tickets will be sent to you based on the chosen method of delivery.